Returns & Refund Policy

We know you are here for premium quality without the premium price tag. We are confident you'll love our GMP-certified manufactured range—but your satisfaction is our top priority. We stand by our "No Frills, Huge Value" promise with a simple, no-nonsense guarantee.

Our 60-Day "No BS" Guarantee

This isn't your average returns policy. Whether you are stocking up on our Premium WPC80, Plant Protein, or Essentials, we want you to feel secure in your purchase.

We believe in radical transparency. If you change your mind about your order within 60 days, have not opened the item, and are willing to return it, we'll give you a full refund. No questions asked.

How to Start a Return

To initiate a return under our 60-Day Guarantee or for any other issue, please follow these steps:

  1. Email our support team at sales@nowheydeals.com.au within 60 days of receiving your order.
  2. Please include your Order Number and a brief reason for the return.
  3. Our team will respond with instructions on how to proceed. Please do not send items back to us without first contacting support.

Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item, please contact us immediately. We will work quickly to send out a replacement at no additional cost to you.

Note: This is in addition to your rights under the Australian Consumer Law and New Zealand's Consumer Guarantees Act, which protect you if products are faulty, damaged, or not as described — even after 60 days or if opened.

Refunds

Once your return is received and inspected to confirm it is sealed and in original condition, we will send you an email to notify you. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. Please allow 5-10 business days for the refund to appear on your statement.

Exchanges

We do not offer direct exchanges. The fastest way to get the right product is to return the item you have for a refund and place a new order for the item you want.

Questions?

We are real people with over 31 million servings of experience. If you have any questions about our returns policy, please don't hesitate to contact us at sales@nowheydeals.com.au.

SHOP NO FRILLS FUEL